Mutually
Safety centre
Last updated 28 September 2026 · Version safety-centre-2026-09-28-draft
Being vouched for isn’t a safety check
The people who describe you speak to character. They carry no responsibility for anyone’s conduct — safety is our job. Every member is 18 or over and verified by phone, email and photo, but verification can’t tell you how someone will behave. Trust your own judgment, and take your time.
Meeting safely
- Meet somewhere public for the first few times — a café, a park in daylight, somewhere with people around.
- Tell a friend who you’re meeting, where, and when you expect to be home.
- Make your own way there and back, so you’re never relying on someone you’ve just met for a ride.
- Leave any time. You never owe anyone an explanation for going home.
- Keep it on Mutually until you’re ready. You don’t have to share your number, address or social profiles.
Block, report, leave
- Block from any conversation. They won’t be told, and they can’t reach you again.
- Report from any conversation or introduction. A person reviews every report within 24 hours, and every decision is logged.
- Leave whenever you like: pause introductions, or delete your account and everything with it within 30 days.
Our Community Standards describe what we expect from everyone.
If you’re in danger now
Call your local emergency number first. We can’t send help ourselves.
If your country isn’t listed, 112 works from most mobile phones, and 911 across North America.
Contact our safety team
Members can report from any conversation. Anyone can write to us at support@mutually.lol — a person reads every message.